If you have a problem logging into the investor portal, please send an email to Richard Viest (firstname.lastname@example.org
) and he will reset you in the system and send you an invitation email for the portal so that you can re-register and obtain a new permanent password.
If your TEI holdings are only Diversified Fund investments, please send an email to Claire Harris (email@example.com
In the process of re-registering for the investor portal, you will be given a temporary password, which you should type in and not copy and paste. Please note that you will be given a prompt of “Old Password” which means that you should type in the temporary password again. This procedure is different than when you update your password. In that case you should type in the password that you had previously used when you get the prompt of “Old Password.”